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Cayuse Monthly Maintenance


Dear Cayuse Community, 

Our monthly maintenance is scheduled for this coming Saturday, June 13th. During the maintenance window (12:00 PM – 12:00 AM EST), all Cayuse applications may experience brief, intermittent interruptions as updates are applied. This essential work includes applying the latest security patches, updating our core database systems, and implementing other planned platform improvements to ensure stability and performance.

We recommend not logging in during this maintenance window, but if you do need to, there is a chance you may experience some issues within this timeframe. If you run into anything, please try again later.
 

If you experience unexpected behaviors while working in the system, clear your browser cache and try again. Instructions on how to do this can be found at the following link to the UK Service Now Knowledge Bank and choosing the article for Chrome. If you cannot log in, please submit a RESIS ticket.


Cayuse Animal Oversight (Cayuse AO) is UK's online animal research protocol management and animal ordering system. It also tracks animal census, personnel training and invoicing. All University of Kentucky animal research protocol applications must be processed via Cayuse AO. Principal investigators and research staff involved in assisting investigators in preparing protocol applications and/or ordering animals must have user accounts established before they can access Cayuse AO.

  • Principal investigator (PI) qualification requirements: The IACUC has established requirements for PIs in IACUC Document 113. New PIs should confirm they meet the requirements before requesting a Cayuse AO PI user account.
  • PI user accountNew PIs must establish a new user account by completing the Cayuse AO PI Account Request Form.
  • Non-PI user accounts: New user accounts for the purposes of assisting PIs with protocols and/or animal orders can be requested by completing the Non-PI User Account Request Form. Non-PI accounts can have all the same access to work on protocols and order animals as the PI with the exception of electronically signing the protocol assurances page and submitting the protocol to the IACUC.
  • Recommended browsersChrome and Firefox are the recommended browsers. Internet Explorer does not work with Cayuse AO.
  • Start the protocol: Log on to Cayuse AO and begin protocol preparation.
  • Save your work often.

Help Resources

  • Veterinarian ConsultationDLAR Vet consultation can be requested while preparing the protocol application.
  • Cayuse AO Issues: Report system problems and error message to Rob Williams.
  • Cayuse AO Issues regarding Ordering, Billing, and/or Census: Contact Cheryl Carmichael.
  • Protocol submission, meeting dates, mandatory training questions: Refer to the Office of the Attending Veterinarian staff directory for the appropriate contact.